Should You Rely on AI for Legal Advice or Case Value Estimates?
Artificial intelligence tools like ChatGPT are impressive. They can summarize laws, explain legal terms, and provide general information about personal injury claims.
But they should never be relied upon to evaluate your case or estimate its value.
Here’s why.
1. AI Doesn’t Investigate Facts

Every personal injury case depends on details such as:
- Medical causation
- Prior injuries
- Insurance coverage limits
- Comparative fault
- Venue tendencies
- Credibility of witnesses
- Gaps in treatment
- Recorded statements
- Surveillance risk
AI tools only analyze what you type into a prompt.
They cannot review medical records, question inconsistencies, or evaluate how a jury will respond to your story.
A lawyer can.
2. Two “Similar” Cases Can Be Worth Very Different Amounts
What sounds like the same injury may differ dramatically in value based on hidden variables:
- Is there prior neck pain documented?
- Was treatment delayed?
- Is there a $30,000 policy limit — or a $1 million umbrella?
- Is the defendant a company with corporate liability?
- What county would hear the case?
These are often things clients don’t realize matter — but they can change a case by six figures or more.
3. AI Cannot Evaluate Credibility
Case value is not just about injury — it’s about believability.
- Would a jury trust this person?
- Do medical records match reported symptoms?
- Is there exaggeration?
- How would cross-examination affect testimony?
These are human judgment calls based on experience.
A chatbot cannot assess demeanor, consistency, or risk under oath.
4. AI Can Create Dangerous “Anchoring”
One of the biggest risks is psychological:
If an AI tool suggests your case is worth $250,000, that number becomes an anchor.
You may:
- Reject a strong settlement offer.
- Accept too little.
- Delay hiring counsel.
- Give a recorded statement you shouldn’t.
- Miss deadlines.
Once that number is planted, it influences every decision — even if it’s inaccurate.
5. Insurance Companies Don’t Operate by Internet Rules
Adjusters evaluate risk differently depending on:
- The attorney involved
- The jurisdiction
- Trial history
- Litigation posture
- Expert strength
- Corporate policy
These patterns come from experience, not public data.
AI tools do not know how a specific insurance company behaves in Travis County versus Williamson County.
The Bottom Line
AI can explain how personal injury law works.
But it cannot evaluate:
- Your specific facts
- Your specific injuries
- Your specific defendant
- Your specific venue
- Or your specific jury risk
Legal outcomes are strategic, not theoretical.
If you want an accurate assessment of your case value, speak with a lawyer who will actually review your records and investigate your claim.